Disclaimer
Effective Date: 10 March 2025
This Disclaimer governs your access to and use of FlowHora (“Company”, “we”, “our”, “us”) and its website www.flowhora.com (“Platform”). By using our Platform and services, you acknowledge and agree to the terms stated below.
1. General Information
The information provided on this Platform is for general informational purposes only.
While we strive to keep all content accurate and up to date, FlowHora makes no warranties or guarantees regarding:
- Accuracy
-Completeness
- Reliability
- Suitability of information
Any reliance you place on such information is strictly at your own risk.
2. Platform Role & Nature of Services
FlowHora provides:
- WhatsApp Business API solutions
- Messaging automation tools
- Software dashboards and APIs
We operate strictly as a technology and infrastructure provider:
- We do not create, initiate, or send messages
- We do not control user campaigns or communications
- All usage is fully controlled by the user
3. User Responsibility
- Users are solely responsible for all activities conducted through their account
- Users must ensure lawful usage and obtain proper customer consent (opt-in)
- FlowHora does not monitor, review, or approve message content
Any misuse, spam, fraud, or illegal activity is entirely the responsibility of the user.
4. Third-Party Dependencies
FlowHora relies on third-party services including:
- Meta / WhatsApp
- Cloud hosting providers
- Payment gateways
We are not responsible for:
- Downtime or outages
- Policy changes
- Message delivery failures
- Account restrictions imposed by third parties
5. No Guarantees
FlowHora does not guarantee:
- WhatsApp Business API approval
- Template approval
- Message delivery or reach
- Continuous or error-free service
Service performance may vary due to factors beyond our control.
6. Compliance & Legal Responsibility
Users must comply with all applicable laws, including:
- Information Technology Act, 2000
- Digital Personal Data Protection Act, 2023
- WhatsApp / Meta policies
FlowHora is not liable for any legal violations committed by users.
7. “As-Is” Service
All services are provided on an “as-is” and “as-available” basis without warranties of any kind, whether express or implied.
8. Intellectual Property
All content, software, and materials on the Platform are the property of FlowHora.
Unauthorized use, copying, or distribution is strictly prohibited.
9. No Professional Advice
FlowHora does not provide:
- Legal advice
- Financial advice
- Business or marketing guarantees
Any insights, analytics, or reports are for informational purposes only.
10. Limitation of Liability
To the maximum extent permitted by law:
- FlowHora shall not be liable for indirect, incidental, or consequential damages
- Total liability (if any) shall not exceed the amount paid by the user for services in the preceding billing cycle
11. Updates to Disclaimer
FlowHora reserves the right to update this Disclaimer at any time without prior notice.
Continued use of the Platform constitutes acceptance of the updated terms.
12. Contact Information
For any legal or general inquiries:
📧 Email: info@flowhora.com